Everything tenants, landlords and owners need to know about using ZAAF Global with confidence.
Click “Get Started” and pick whether you are a tenant, landlord or property owner. Your dashboard, tools and verification steps are tailored to the role you select, and you can always contact us if you need to change it later.
Browse verified listings, save your favourites, and book a viewing or apply directly through the platform. Once your application is approved by the landlord, you can pay your deposit and rent securely online and keep a full receipt history in your account.
After signing up as a landlord and completing verification, open your dashboard and click “Add Listing”. Upload photos, set your price and availability, and describe the property. Our team reviews every listing before it goes live to protect tenants and maintain quality.
Yes. Owner accounts are built for portfolios. You can add multiple properties, assign managers, monitor occupancy across every unit, and track rental income from a single dashboard.
We support secure online payments in Kenyan Shillings, including mobile money and card payments. Every transaction is encrypted and generates a receipt, so both tenants and landlords have a clear, verifiable record.
To keep the platform safe, landlords and owners verify their identity and proof of ownership before listing, and tenants may be asked to confirm their identity before booking. This may include a government ID, a selfie and ownership documents, all stored securely and reviewed by our team.
Absolutely. We use encryption for payments and protected storage for uploaded documents. Only authorised staff can access verification files, and we never share your details with third parties except as needed to deliver the service. See our Privacy Policy for full details.
Yes. Every landlord is verified and every listing is reviewed before it appears publicly. If you ever come across a listing that seems inaccurate or suspicious, contact us immediately and we will investigate.
Use the live chat widget on any page, email us at info@zaafglobalenterprise.com, or message us on WhatsApp at +254 727 591 705. Our team is happy to help with any question about renting, listing or managing property.